Privacy policy

Last Updated: 12/23/2025

Kytchenpulse LLC (“KytchenPulse,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you access or use our website and software-as-a-service platform.

This Privacy Policy applies globally and is intended to comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA/CPRA), the General Data Protection Regulation (GDPR), the UK GDPR, and other international privacy regulations.

1. Company Information

Legal Name: Kytchenpulse LLC
State of Incorporation: Ohio, United States

Business Address:
2382 Duncan Drive, Apt-08
Fairborn, OH, 45324
United States

Phone Number: +1 937-514-3680
Website & Platform: https://kytchenpulse.us/
Privacy Contact Email: info@kytchenpulse.com

2. Scope of This Privacy Policy

This Privacy Policy applies to:

Visitors to our website
Registered users of the KytchenPulse platform
Customers, prospects, and business partners
Both B2B and B2C users worldwide

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

3. Information We Collect

A. Personal Identification Information

We may collect the following personal information:

Full name
Email address
Phone number
Company name
Job title

B. Account, Technical, and Usage Information

When you interact with our platform, we may automatically collect:

Login credentials (stored in encrypted or hashed form)
IP address
Browser type and device information
Operating system details
Approximate location data (city and country level)
Log files, timestamps, and activity history
Usage patterns and feature interactions

C. Business and Operational Data

As a kitchen automation and management platform, we may process:

Data uploaded by users
End-customer information entered into the platform
Inventory, menu, pricing, procurement, and operational records
Transactional and performance-related data generated through platform usage

KytchenPulse acts as a data processor for user-provided business data and does not claim ownership over such data.

4. How We Collect Information

We collect information through:

Account registration and onboarding forms
Contact, demo, and support request forms
Platform usage and user interactions
Cookies and similar tracking technologies
Third-party integrations and APIs
Marketing campaigns, newsletters, and lead magnets

5. How We Use Your Information

We use the collected information to:

Create and manage user accounts
Provide, operate, and maintain our services
Deliver core platform functionality
Offer customer support and communicate with users
Process billing, payments, and invoicing
Analyze usage to improve performance and features
Detect, prevent, and address security issues or fraud
Send marketing communications and product updates (with opt-out options)

6. Legal Basis for Processing (GDPR & UK GDPR)

Where applicable, we process personal data under the following legal bases:

Consent – when you voluntarily provide information
Contractual necessity – to perform our services
Legal obligations – to comply with applicable laws
Legitimate interests – to operate, improve, and secure our business

7. Third-Party Services and Sub-Processors

We may share personal data with trusted third-party service providers who assist us in operating our platform, including:

Analytics: Google Analytics, Mixpanel
Payments: Stripe, PayPal, Razorpay
Email and Communications: Zoho
Hosting and Infrastructure: AWS, GoDaddy
CRM and Support: Zoho

All third-party providers are contractually required to protect your data and use it only for authorized purposes.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential site and platform functionality
Analyze traffic and user behavior
Support marketing and retargeting efforts

You can manage or disable cookies through your browser settings. Where required by law, cookie consent is obtained through a consent banner.

9. Data Sharing and Disclosure

We may disclose personal data:

To service providers and vendors supporting our operations
To legal or regulatory authorities when required by law
In connection with a merger, acquisition, or sale of assets

KytchenPulse does not sell personal data or share personal data for cross-context behavioral advertising as defined under CCPA/CPRA.

10. International Data Transfers

As a global SaaS provider, your information may be transferred to and processed in countries outside your country of residence, including the United States.

Where required, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms to ensure adequate data protection.

11. Data Retention

We retain personal data:

For as long as your account remains active
After account deletion, where necessary for legal, security, or compliance reasons
For periods required under applicable laws

Data is securely deleted or anonymized when no longer required.

12. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data
Correct or update inaccurate information
Request the deletion of your data
Request data portability
Opt out of marketing communications
Opt out of the sale or sharing of personal data (CCPA/CPRA)

You may exercise these rights by contacting us at info@kytchenpulse.com or by phone at +1 937-514-3680.

13. Children’s Privacy

KytchenPulse is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If such data is identified, it will be promptly deleted.

14. Data Security

We implement industry-standard security measures, including:

Encryption of data in transit and at rest
Secure access controls and authentication
Regular monitoring and security reviews
Incident response and breach management procedures

While no method of transmission is completely secure, we take reasonable steps to protect your information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and, where appropriate, communicated via email.

Your continued use of our services after changes indicates acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

📧 Email: info@kytchenpulse.com
📞 Phone: +1 937-514-3680

📍 Address:
Kytchenpulse LLC
2382 Duncan Drive, Apt-08
Fairborn, OH, 45324
United States